Download deadline: 31 October 2026
How to download your photos from Pass Gallery before it closes
Pass+ has no account-wide export, so each gallery comes out as its own ZIP; with shoots.page you then send clients a new link, free up to 2 GB. Start with your own archive: photos sent through the Pass+ Uploader were recompressed unless support switched its optimizer off, and galleries over a year old need about 2 to 15 hours to unarchive.
Last updated
Pass download facts
| Question | Answer |
|---|---|
| Whole-account export | None: each gallery is downloaded on its own |
| What you get | A ZIP named photos.zip with the high-resolution files; a separate link gives web-size copies |
| Galleries over a year old | Unarchived first, in about 2 to 15 hours; Pass emails you when they are ready |
| If a ZIP fails | One missing high-resolution file can block the whole gallery; email help@passgallery.com with its name |
| Image quality | JPEGs sent through the Pass+ Uploader were recompressed by its image optimizer unless support removed it |
| Deadline | Download before 31 October 2026; remaining data is deleted on 31 December 2026 |
Check your own archive first
Before you download galleries one by one, look on your own drives. If the finished exports are still on a hard drive, a backup or in your Lightroom or Capture One catalog, use those, or export the set again.
Those files are the originals. The Pass+ Uploader app has a built-in image optimizer that recompresses each JPEG to a smaller file at the same pixel dimensions. Pass says there is no visible quality loss, but unless support removed the optimizer from your account, or you had already run the files through JPEGmini, a Pass download is that optimized copy, not your export. Your own files also skip the unarchiving wait for older galleries.
Pass itself reminds photographers that client downloads should not replace your own archive. Treat a Pass download as the fallback for galleries you no longer have yourself.
Download a gallery from Pass+
Open Galleries
In your Pass dashboard, choose Galleries in the left-hand menu.
Open the gallery
Click the gallery you want to save, then choose Photos in the menu on the left.
Select the photos
Use Select All at the top of the page, or choose Select Collection from the three-dot menu under each collection name.
Choose Download
Select Share photos at the top of the page, then Download.
Save the ZIP
Click the photos.zip link for the high-resolution files. The Download link beside "Prefer Web-Size photos?" gives smaller web-size copies instead.
Rename it right away
Every gallery downloads as photos.zip, so rename each file to the gallery name before you start the next one.
Check the download
Open the ZIP and make sure the photos you expected are all there, then store it somewhere safe.
Galleries older than a year
High-resolution files download immediately during a gallery's first year. After that, the originals have to be unarchived first, which Pass puts at about 2 to 15 hours, and Pass emails you when the gallery is ready. Request your oldest galleries first so they process while you work on the rest. On Pass's free plan, request unarchiving through the Gallery Preview rather than the Workflow tab.
If a gallery fails to download, a single missing high-resolution image or file error can be the cause. Note the gallery name and email help@passgallery.com.
What your clients can do
Until 31 October 2026, a client can open their gallery, click the download arrow at the top right, choose Download Full Gallery and then Download to Computer, or save to Dropbox or Google Photos. Pass makes them create an account with an email and password before they can download. After 31 October 2026 a gallery that was not migrated no longer opens, so a client who missed the date needs a new link from you. If they report a dead link, our guide to a Pass Gallery link that stopped working has a message you can send.
Deliver it again on shoots.page
shoots.page has no importer from Pass, and old Pass links do not point to it, so you upload the saved files and send each client a fresh gallery link. Clients view and download without creating an account, and get the originals byte for byte, one at a time or as one ZIP.
The free plan includes 2 GB, about 250 exported JPEGs at 8 MB each. Pro gives you 100 GB for USD 9 a month or USD 90 a year before applicable tax, and there is no limit on the number of galleries. shoots.page handles delivery and proofing only: no print sales, client accounts or invoicing. If you need those, the Pass Gallery alternatives page explains the Pic-Time migration.
Common questions
Can I download my whole Pass account at once?
Why is my Pass download smaller than my original?
Can I still download after 31 October 2026?
How long does an old gallery take?
Can shoots.page pull my galleries from Pass?
Put the set back in front of your client
Upload the finished files, share one link, and your client downloads the originals without an account. Free up to 2 GB.
Sources
Pass help centre: How to Download Your Galleries, How Do I Unarchive an Older Gallery?, What is the Image Optimizer on the Uploader App?, How do I download my photos? (Desktop), User Login: Access, Password Creation and Management, How to Download Your Data and Close Your Account and the Migration FAQ. Checked 29 October 2026.