What to save from Pass Gallery

Galleries not migrated to Pic-Time stop being accessible to clients after 31 October 2026, and Pass permanently deletes all remaining data on 31 December 2026. Pass has not said whether photographers can still log in or export between those dates, so finish before 31 October and ask help@passgallery.com about anything later. Pass's own order is galleries first, then client and gallery lists, order history and the items that don't transfer, and only then cancelling. It also suggests giving yourself more than one evening, because larger libraries and older galleries can take real time to work through.

Pass has no whole-account download, so every gallery comes out on its own as photos.zip, and galleries older than a year need about 2 to 15 hours to unarchive first. Our Pass Gallery download guide has every click. Check your own archive too: JPEGs sent through the Pass+ Uploader were recompressed at the same pixel size unless support switched its optimizer off, so your own exports may be the better copies. Rename each ZIP after the client and shoot, open it to check the photos are there, and keep it on two drives. As SLR Lounge put it, "Your gallery host is a delivery tool, not an archive."

Go to Sales Campaigns, Visitor Emails and click Download list. The CSV downloads automatically and covers every gallery: client name, client email, client type and the gallery each person had access to. It is the only export here that covers the whole account in one go. Sort it by gallery to see who belongs to which shoot, then use it to tell clients about the change; our Pass closing email templates are ready to copy. The file holds names and email addresses, so store it as carefully as any client record.

Go to Sales Campaigns, User Activity, pick a gallery and click the download icon, then repeat for the next one; there is no bulk export. Each CSV lists client name, email, client type, activity and activity time, which covers views and downloads and when they happened, and it is named after its gallery, such as "Activity Project Danna and Paul". Use it to find clients who never downloaded and write to them first. Keep the files as your record of who opened and downloaded what.

Go to Sales Campaigns, Orders, open an order, click the download button at the top right and choose Download CSV. Pass says orders export one at a time, with no bulk export. Each CSV covers one order: Filename, Photo ID, Scene, Path, File Locator, ProjectID, Project name and Job Identifier, which is the product. Order history does not move to Pic-Time either. Pass suggests exporting open orders you may still need to follow up on, orders a client might contact you about, and as far back as your business, accounting or tax records call for. Keep the files with your business records.

Go to Settings, Store Pricing, select a list and click Download at the top of it, then repeat for each list. The export includes your markup percentage. Pass says product and lab prices may differ on another platform, so treat the file as a reference for rebuilding a store, not as something to import.

Coupon codes, marketing automations, gallery templates, letter templates, album proofing and sales campaigns have no export. Pass's advice is to copy them manually or save screenshots. Paste the wording of letter templates and automation emails into a document, screenshot the settings, and keep it all in one folder with the CSVs. Pass also notes that once your account data has been permanently deleted, you will no longer be able to sign in.

The photos go to whatever delivers them next. If you sell prints, Pass's free migration to Pic-Time keeps your links and client data and gives you a store with over 30 labs; our Pass to Pic-Time migration guide covers it. If you only deliver files, upload them to shoots.page and send each client a new link. Free covers 2 GB of published galleries, Pro gives 100 GB for USD 9 a month or USD 90 a year before tax, and clients download with no account. shoots.page has no importer, client list, order history or print store, and it is not a backup, so the CSVs, screenshots and your photo archive stay in your own files.

Pass: Migration FAQ, How to download your data and close your account, How to download your galleries, What is the Image Optimizer on the Uploader App?, How to export gallery and client data, How to export your order history and What doesn't transfer during the migration. SLR Lounge (9 September 2026). Checked 29 October 2026.